Policies
Return & Refund Policy
Last updated August 2026
Tahoor Skin Care owns the product and brand content on this site. All orders, payments, shipping and returns are fulfilled by D&D Distributors via dokadia.in, and their store policies apply to the transaction.
Where returns are handled
Because purchases are completed on dokadia.in, returns and refunds are administered by D&D Distributors under their store policy. Raise any request through their support channels first.
Eligibility
Unopened bottles with intact seals may generally be returned within 7 days of delivery. For hygiene reasons, opened or used personal care products cannot be accepted unless the item is faulty.
Damaged or wrong items
If a bottle arrives leaking, damaged or incorrect, report it within 48 hours of delivery with photos of the parcel and product. A replacement or full refund will be arranged.
Refund timelines
Approved refunds are returned to the original payment method by D&D Distributors, usually within 5 to 10 business days of the returned parcel being received and inspected.